Procedure

Mediation is usually face-to-face but Telephone Mediation may be an option depending on the circumstances of the case.

Please enquire by telephone or by email to discuss how Mediation could help your situation.

If you would like to proceed, the Mediator will then make contact with each of the other parties involved to explain a bit about Mediation, find out a little about his/her issues and to ask whether he/she is agreeable to going forward into Mediation.

Assuming that the Mediation is to be face-to-face, the place and time will then be discussed. It may be that you would like to make use of the rooms at 34 West George Street, Glasgow as this is a very central, easily accessible location.

The length of time involved varies depending on the type of Mediation, the complexity of issues and the number of parties involved. Please ask for more information on this.

Each Mediation begins with a short individual meeting with each of the parties before having a joint meeting. Thereafter the parties may be together most of the time but some time will be spent in individual meetings. Again this is flexible to suit your circumstances.

The Mediation usually concludes with an Agreement being signed by the parties. You may then be offered a follow-up review in a few weeks’ time if this is thought to be appropriate.

Telephone Mediation follows a similar format but the Mediator talks on behalf of each party relaying communication from one to the other until a solution is reached.